Health with Heart in collaboration with Capitec

In this first masterclass, we explore a powerful truth: you can’t support others without understanding your own reactions. This session unpacks the body’s stress responses — fight, flight, freeze and fawn — and how trauma, long-term stress and workplace pressure can show up both emotionally and physically.

We work to destigmatize emotional reactions in professional settings and help you recognize when a response is emotional rather than simply a “bad attitude.” Through practical workplace examples and grounded self-regulation tools, this module equips you to pause, reflect and stay steady — first within yourself, and then when supporting colleagues and clients in distress.